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:-)

updating iphone app

Paul Clausen   Thursday, July 1
Comments: 14

Hi,
Today at the top of the web app there is a banner saying “latest iphone app now available on appstore”. I have the macroscope app, but the appstore isnt telling me i can update it. Should it be?

Ta
Paul

Comments:

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Delfina 1 Jul 10 07:00

Hello Paul,

I will check on this. Please hold on.

:-)
Paul Clausen 26 Jul 10 11:29

Any news on this? I still have only the first release. Should I be able to get a new one?

:-)
Delfina 27 Jul 10 09:26

Yes you definitely should. It should auto update via your iTunes. Provided you have it in your library. To update mine I went into my iTunes library and clicked on ‘check for updates” then downloaded and synched my iPhone.

:-)
Paul Clausen 5 Aug 10 12:46

Hi. I definitely can’t update it. I have v2.0b10.
Interestingly if I look up the appstore page for any other app I have it says “purchased” on the button at the top right, and its greyed out. However if i look at nozbe, it has the purchase price there – as if I never bought it. But I definitely did – I still have the receipt for it.
Are you able to help with this? It was from the Australian app store btw.

:-)
Delfina 6 Aug 10 09:17

Paul, 2.0.1 is the newest, so you should not worry. Apps store is little weird to be honest. I have two accounts there because with my native I could not purchase anything (except free apps). As result I get very confusing messages, thus one thing I can suggest is sticking to one country version.
There is an update coming our within a month time I believe (the EN integration).

:-)
Paul Clausen 14 Aug 10 01:18

Hi, are you saying that 2.0b10 is the same thing as 2.0.1?

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Delfina 16 Aug 10 11:08

Yes…

But Paul there is 2.1 coming out within next few days (it is now being approved by iTunes)

:-)
Marisa Whitfield 16 Aug 10 14:05

Ooo! Exciting. Any clues as to what will be in it?

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Delfina 18 Aug 10 10:44

I know it is still being accepted. The whole team is wondering why so long when normally takes about a week.;- (( I can say the EN integration is coming in this one.

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Paul Clausen 19 Aug 10 13:31

great, thanks

:-)
Paul Clausen 6 Oct 10 00:24

Hi. Is 2.1 available yet?

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Delfina 7 Oct 10 09:35

Paul the version released on 19th September is the 2.1. Next update is planned in November.
The iPad update is coming out within a week (already being review by iTunes atm).

:-)
Paul Clausen 7 Oct 10 11:43

Hi,
OK well I am back to my original problem – it doesnt automatically update. According to the appstore I never bought it, but I definitely did get it straight from the appstore like any other app that I have. I still have the receipt.

Are you able to help with this?

by the way i cant update it through my phone or through itunes on my PC

ta

:-)
Delfina 8 Oct 10 10:10

Paul can you please email me.. I will try to help you.

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