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iPhone App and Web App Sync problem

Jhonn Jairo Vesga Cadena   Friday, August 27
Comments: 8

Hi, Im new and have a problem with completed task on new proyect.

When I checked some task of “proximamente” project from web www.nozbe.com it doesn´t sync with iPhone app. But it wokrs perfect if the update is made from iphone App.

Thanks.

Comments:

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Delfina 30 Aug 10 09:44

Ohh I’m sorry I must have overlooked your post on Friday. I will pass it to our tech this moment.

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Jhonn Jairo Vesga Cadena 7 Sep 10 14:05

Delfina, i continue with Sync problems… can you help me?

:-)
Delfina 8 Sep 10 09:05

Can you check for me one thing. Please go to settings of your iPhone and find Nozbe there. Then make sure that your “development server” says “off” and synchronize anew. IF this should fail please email me at questions@nozbe.com and we’ll work on this further.

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Jhonn Jairo Vesga Cadena 8 Sep 10 15:44

It´s off, but today the app it´s working fine. Thanks for support.

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Delfina 9 Sep 10 10:20

Jhonn,

I’m glad it does. But should this reoccur please do email me directly at questions@nozbe.com

:-)
Mark 9 Sep 10 12:39

I am also having sync problems.
If I mark action as done on iphone it is correctly updated on website. But it never seems to be removed from iphone list after a week, and syncing each day.

:-)
Marisa Whitfield 9 Sep 10 15:46

In the past when I have had problems like this I have used the reset database button on the iphone app to good effect

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Delfina 10 Sep 10 07:27

Mark,

We are aware of this issue and of what I hear this will be addressed in upcoming patch. Meanwhile, and sadly, all you can do is reset data. I know it is a pain… I do not like having to do so myself and if there was another solution at this moment I would inform you. All I can do is apologize.

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