I have addressed issues/concerns the “contact us” way (which is an email) on a couple of occasions…Michael, the founder, responds quickly and effectively every time. You won’t be disappointed, promise.

@ Brit: :-)

Maybe just hibernating, dreaming up Nozbe V2 launch, or perhaps just hitting the slopes. But some input from Michael since Christmas Good Wishes [December 24] would be reassuring. However, as Brittany said, the Contact Us method usually works.

Ive used the contact us, and searched the forums however no response. When you pay for a service, this lack of response is pretty frustrating.

Its not like its a small matter, the date(s) for my task deadlines are all appearing as Dec 31 1969 no matter what I enter as my task deadline.

Its a little embarassing when you have supplied clients with a login to follow the progress. Only 40 years overdue!

i don’t understand how to add a user in my team? if i invite a new person to a project after upgrading to team, how do they fall under my umbrella of users rather than having to pay for own account?

Michael, Delfina,
The help page has good information, but my staff who tried to use it get v. frustrated that there is NO SEARCH function! They see this in many other applications and find clicking through many dead ends to be frustrating. Many of them have given up on help and now go to this area to search… Can’t search be added to HELP area???

Delfina,
thanks for reply, emails to support are helpful, but think how much better it would be if users could help themselves w/o having to contact you…smile. Searchable help would be a v. good investment to save your staff time to do other more important things (like Adding a CONTACT tool perhaps…smile)