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Changes in Forum - Search, New GTD Section and more...

Michael   Thursday, January 14
Comments: 5

One of our New Year’s resolutions has been to improve our communication with our users and we’re working hard towards this goal.

Email Support

  • Our Email support has always been timely, our Customer Support Pro – Delfina – handles support daily (even on weekends) so if you email us at questions AT nozbe DOT com – you’ll receive an answer within max 48 hours (in the worst-case scenario), but usually Delfina will reply to you within just a few hours.

Forums

  • Forum Search – you’ve requested this for a long time and we’ve finally delivered – Forum Search is there and you can check out what others are saying on the forums on the subject you want to comment
  • New Forum – Productivity and Getting Things Done – we’ve opened a new, not directly related to Nozbe forum, where you can share your best practices in GTD and comment on those with other Nozbe users. It’s an experiment to see if you want to talk about your productivity tips and tricks – keep the discussion going!
  • Response times on Forums – Delfina has been keeping up with Forums when she could, but our response times on forums were not as fast as with email and we’re not proud of that, so from now on not only Delfina but also yours truly (Michael – that’s me!) and Tom (our chief developer) will also participate in discussions on a regular basis.

Facebook

  • We’ve set up our Facebook page so make sure to stop by, become a fan and participate in the discussions going on there.

Twitter

Thanks for your feedback!

Just wanted to reiterate that although our forum participation has been lacking, we’ve read all of your feedback there and we’re cooking really cool stuff for you right now… Next week we’ll be announcing one of the most-requested features… on steroids! So make sure to subscribe to our blog and keep an eye on us!

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Comments:

:-)
Reido113 15 Jan 10 16:22

Two Thumbs Up!
Keep up the Great work Y’all

:-)
Siobhan Palmer 15 Jan 10 22:29

I love Nozbe but when I email a task it ends up in the Notes instead of the tasks
Like below. What did I do wrong?

To: Palmer, Siobhan
Subject: Please send the Cardiohealth

Hi, Siobhan,

*Send cardiohealth to Michelle Feb 3rd, 2009, @DELEGATE

Thanks so much!

Best,

:-)
David 16 Jan 10 02:36

Hi Siobhan, when you send a task to Nozbe I believe you need to have a space between the apostrophe and the start of the task. The space seems to be missing in your example.

Looking at Michael’s tutorial on email, anything you have in the message above the task (“Hi Siobhan” in your example) will be added to the notes and anything after the task(s) will be ignored.

If Nozbe doesn’t recognize the email as a task, it puts the whole message into the system as a note.

I think this is correct and I hope is helpful!

:-)
Siobhan Palmer 16 Jan 10 19:25

Thank you David. I will try that.

:-)
Michael 17 Jan 10 08:51

Siobhan – David is right. Space is missing. Please go to your project, click “info” and email and send project by email to yourself and you’ll see in your email how the tasks should be added to your account.

Next week we’ll introduce a great new way of adding tasks to Nozbe… so stay tuned.

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Nozbe is a web-based task manager and to-do list gtd software that will help your personal productivity - project management and time tracking. Nozbe's gtd software is available in your web browser and on your mobile phone and Apple iPhone. Inspired by David Allen's best-selling book "Getting Things Done - The Art of stress-free productivity".